Many organizations have struggled because they have not aligned their sales teams with the company goals. They may have one team chase all prospects regardless of the market, but the team does not have the expertise required in specific markets. Or, the reps that land an account are the same ones the service that account going forward. Often, this results in reps spending the majority of their time with the clients they have already won which leads to a lack of new clients being found. Conversely, some organizations put such a premium on new accounts that existing accounts do not get the attention they want and wind up ending the relationship with your company.
Deciding and communicating this balance is an important part of your strategy.Implementing a clear strategy allows you to win a higher percentage of the dealsthat you choose to chase.
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